Rosa Parasol

European Orders & Dispatch

All our European orders are lovingly prepared and shipped from our base in Spain.

We process your order within two to three working days. Before shipping, every parasol goes through a careful quality check so it leaves our hands exactly as it should — beautiful, solid, and ready for your space.

For destinations within the EU, delivery is free and all taxes and duties are included at checkout — so there are no unpleasant surprises at your door.

For European countries outside the EU (such as the UK, Switzerland or Norway), local import duties or handling fees may be applied by local authorities and are the responsibility of the recipient.

Shipping from Spain allows us to be closer to our European clients, making delivery smoother, simpler, and more personal for you.

Are they waterproof?

We put so much love and care into crafting each parasol, and they deserve a little extra love from you to ensure they last for many sunny days to come!

Although they're designed primarily as sun shades, they can handle an occasional shower and normal wind conditions. Just be sure to dry them off thoroughly before putting them away. We recommend treating them just like your outdoor cushions! And don't forget, Scotchguard is your new best friend!

Difficulty opening your parasol?

No problem! Our parasols can be a bit stiff at first, but they'll become more pliable with a few uses. We suggest flipping it upside down, gently pushing it towards the ground until it opens fully. Then, flip it back over and insert it into the bottom pole, securing it with the peg.

And remember, maintenance is key! Clean your umbrella with a soft soap and water, and a brush or cloth. With proper care, you'll be enjoying your unique Bali parasol for years to come. If you notice any black mold spots, use HG Mold Remover to keep it looking as good as new!